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TEST 1

ON THE PHONE VOCABULARY TEST

1 – 13 : For these questions, choose the best option 7. I’m ____________ he is busy at the moment. He will get
to fill in the blanks. back to you in a few hours.
A) afraid B) happy
1. Martin is busy at the moment. Would you like to
____________ a message? C) embarrassed D) surprised
A) call B) wonder

C) leave D) invite
8. The line is ____________ now. I’ll try again later.
A) available B) easy

2. I can’t ____________ you very well. Can you speak louder, C) expensive D) engaged
please?
A) speak B) receive
C) try D) hear 9. We need to contact with Marla immediately. It’s an
____________ .

A) emergency B) accident
C) issue D) information
3. Mia is ____________ . Is Jamie home?

A) speaking B) joining
10. Don’t use your smartphone more than one hour a day.
C) changing D) carrying
Because it causes ____________ .
A) customer B) addiction
C) service D) fire

4. You can ____________ with the customer service when
you need help again.
11. I think Helen doesn’t have ____________ . Because she is
A) connect B) reserve
offline.
C) disturb D) contact
A) latest version B) Internet connection
C) health service D) security risk

5. Can you ____________ a moment, please? I’ll get him.
12. If you have a problem, you can get help from the
A) call back B) hold on ____________ service .

C) take care D) meet up A) officer B) burglar
C) customer D) note

6. Sending text messages is a good way of ____________ 13. Please, hang on. I’ll take a ____________ .
with friends.
A) pros B) cons
A) breaking into B) keeping in touch
C) memo D) headmaster
C) asking for D) getting help

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